Frequently Asked Questions - Returns

Return items must be in their original packing and condition - unwashed, unworn, and with hvv tag/label intact. 

The following are not eligible for returns:

  • Orders made with promotional codes, discount vouchers, gift cards and store credits
  • Sale items, intimates, swimwear and accessories such as jewellery, bags and shoes

For more information regarding returns and exchanges, please view our Returns Page.